Rates & Policies

Thank you for booking with Calm Tides Counselling. We are happy you’re here! Please review the following important information and office policies. Your attention is greatly appreciated!

Cancellation Policy/No Show Policy for Scheduled Appointments

We understand that life happens, and sometimes you may need to miss or cancel appointments. We kindly ask that you inform us in advance so we can offer that time to another client who may benefit from it. Thank you for your understanding.

Cancellation Policy: We require a minimum of 24 hours' notice for cancellations.
Late Cancellation: If less than 24 hours' notice is given, a half session fee may be charged.
No Show: If you do not attend your scheduled appointment and do not inform us, a full session fee may be charged.

Session Costs

Individual Therapy Session – $150 for 50 Minutes
EMDR Therapy - $150 per 50 minutes or 90 minutes for $210
Menopause doula speaking engagements - $250.00 for 1.5 hours
ART Session - $210 for 80 Minutes

Forms and Appointment Reminders

After booking, you will receive an intake and informed consent form. These are required before your first session to help your therapist prepare and ensure the process runs smoothly. Please complete these at least 24 hours prior to your initial session.

You will receive email reminders 48 hours before your appointment and text reminders 24 hours before. If you prefer not to receive these reminders, please let us know.

Payment Jenna Sorensen

Payment is required the day of session.

Payments can be made via e-transfer to jenna.sorensen.therapy@gmail.com or via the credit card on file. Once processed, a receipt will be sent to you via email.

At this time, Jenna directly bills Blue Cross only. It is your responsibility to verify that your insurance covers the therapist you are seeing and to be aware of any co-payments or limits on your insurance plan. Master of Social Work/ Registered Social Worker is covered on many insurance plans. We will inform you of any remaining balance at the time of your session.

Please reach out if you have any questions. This policy is not meant to be punitive, we are here to support you.

Payment Julie Parks MacDougall

Payments can be made via e-transfer to julie@calmtidescounselling.com or by credit card on file.

We recommend reaching out to your insurance provider to confirm coverage for services provided by a licensed counselling therapist or a Canadian certified counsellor. Julie also offers direct billing for Blue Cross.